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Frequently Asked Questions (FAQ)

Your driver will be waiting for you in the arrival hall of the airport, holding a clear sign with your name on it. You will also receive their contact details prior to your arrival.

There is no need to worry. We monitor your flight’s status in real-time. Your driver will be there at the actual time of arrival, at no extra charge to you.

Yes, child safety is our top priority. We provide approved child seats (booster or baby seats) appropriate for your child’s age, completely free of charge, upon request during booking.

Absolutely. All our vehicles (Mercedes Sedans & Mini Buses) are equipped with modern POS terminals, allowing you to pay safely using your credit or debit card.

Yes, we are pet-friendly! Your pets are more than welcome, provided that you inform us during your booking so we can ensure a comfortable and safe transfer for everyone.

No, our pricing is completely transparent. The price agreed upon booking is final and includes all legal taxes, tolls, luggage, and driver waiting times. There are no hidden surprises.

Of course. We want your journey to be as pleasant and productive as possible. All our vehicles provide free access to high-speed Wi-Fi, along with available device chargers and fresh bottled water.

We recommend booking at least 24 to 48 hours before your scheduled trip to ensure the availability of your preferred vehicle. For last-minute bookings, please contact us directly via phone or WhatsApp – Viber – Telegram.

The transportation of minors without adult supervision is available upon special arrangement and with the written consent of parents or guardians. Our experienced drivers ensure the absolute safety and protection of the child from pickup until delivery to the designated responsible person.

  • Upon completion of the journey and payment, the legal receipt or invoice is issued immediately. It can also be sent electronically to your email for your accounting convenience.

Yes, we undertake the safe and direct transport of unaccompanied items, personal packages, or confidential documents. Delivery is express, straight from the pickup point to the final recipient, with absolute responsibility and discretion.

Of course. We offer premium transportation services for the bride, the groom, or your guests on this special day. Our luxury Mercedes-Benz vehicles and impeccably dressed drivers ensure the elegance, punctuality, and comfort that your wedding deserves.

Yes, we offer specialized transportation solutions for staff, executives, or guests of corporations, hotels, and tourism businesses. Whether it concerns daily employee commutes or transfers to and from the airport for corporate events, we have the infrastructure and vehicles (Sedans & Mini Buses) to meet your every need with punctuality and professionalism.